Why is my web report not public on ClimateHub yet?

There could be a two main causes for why your web report is not searchable on ClimateHub yet. Most commonly you are missing a GTIN or it is too early.

Have you added a GTIN to your packaging node?

  • Please check if you have added a GTIN in your packaging node as it is essential for creating the report. You can add the GTIN in a packaging node, and it should be added after all refinement steps. If a refinement- or packaging step is added later on in the product chain in the same canvas or another downstream canvas, the GTIN will have to be added again later in the product chain.

  • If you have not added a GTIN previously, please send your canvases in for review again before publishing.

Is it too early?

  • Note that the report gets automatically generated at 05:00AM UTC and available to you the next day - it could be the case that it has not been generated yet.